Hello.
I've tried to do that.
It is a computer with Windows 8 Pro 64-bit, AMD Phenom II P920 quad-core processor with 6GB of RAM.
Procedures have ever done.
- Removed all spark, including settings of my profile, restarted the computer and installed the spark again. Keep the error.
- Accessed the computer with another user to create a new user profile. Keep the error.
- Replace the jre folder of the spark for a more updated version of java. Keep the error.
- I installed java 64bit and replaces the jre folder of spark. Do not open the spark. He asks to set the environment variable or install java 32bit, even setting the environment variable, keep the message. With java 64bit can not open the spark.
In short, I did everything he could do and not solved.
What I noticed is when I open a conversation with any contact and just position the mouse over the "Invite to conference" icon or "info that user" it closes the spark occurs and error quoted. If I've click on the icon "info that user" it does not drop the spark.
I tried search the forums and so far have not found any solution.
Antonio Maciel